SurveySparrow

  • US
  • 51-200 employees
Feedback Management Software

Help your customers with a white-labeled NPS, Survey, and 360 Degree Assessment Solution. We're an Omni-channel Experience Management Platform.

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About SurveySparrow

SurveySparrow is an end to end Conversational Experience Management Platform that helps you get a 40% better response rate.

#RefineExperiences

Our key features include:
- Super easy-to-use platform.
- Chat-like Surveys enabling highly engaging conversational surveys.
- Classic Surveys asking one question at a time.
- Offline surveys that let you collect feedback even from the remotest of places, internet-free.
- NPS surveys to measure customer sentiments and workflow with a single question.
- Wide range of question templates to choose from.
- Click-free dashboard and highly advanced report filters for generating insightful reports.
- Efficient user management to optimize your workflow.
- Optional open-ended follow-up question for NPS surveys to close the feedback loop.
- Survey Automation with recurring mode to gauge customer or employee pulse at regular intervals.
- Survey Sharing across multiple channels to quickly get responses.
- 1500+ integrations to avoid the hassle of using multiple tools.
- Custom CSS to add your own personal touch to every survey.
- White labeling to customize every element of your survey.
- Sub accounts to manage surveys independently under just one parent account.
- Single Sign On (SSO) which enables users to log in to SurveySparrow products and Community with just one set of login credentials.

Average size of their clients:
Startups/SMBs, Mid-market, Enterprise
Ecosystems they work in:
HubSpot, Mailchimp, Salesforce, Wordpress, Zendesk
The technology they use:
eCommerce and consumer brands, B2B and IT, Local retailers or professional services, Other or vertical agnostic
Here are their services:
CRM Setup & Integration